Manage Your Account
  • View & Pay Bill
  • Gas Emergency
  • Start/Stop Service

To report a carbon monoxide
or gas emergency:

  • Leave the area immediately.
  • From a safe place, call us at 1-800-432-9515 and call 911.

DO NOT:

  • Send us an email to report the odor or incident.
  • Use a cellular phone or phone until you leave the area.

Remain in a safe place until our service technician arrives to perform a safety check.

Other Gas Safety Information

Start, Stop, or Transfer Service

Call us at 1-800-432-9345. Our Customer Service representatives are here to assist you Monday through Friday from 7:00 a.m. to 7:00 p.m. and Saturday from 8:00 a.m. to 12:00 p.m.

Current Customers

Log in to your account to stop your gas service.

New Residents

Welcome! Please call us at 1-800-432-9345 to find out if we serve your address. We also can help transfer an existing gas account into your name.

Landlords

To set up a Property Owner Agreement with us, please complete this form and mail it to: NiSource, P.O. Box 2318, Columbus, OH 43216-2318.

With the Budget Plan take the guess work out of budgeting your natural gas bill.

Learn More

Impostors and Scams

Learn how to protect yourself from scams, fraud and impostors.

Learn More
 

Headline News

 

Columbia Gas to purge natural gas line

Columbia Gas of Kentucky crews will purge a natural gas line that runs along New Circle Road on February 16, as part of the company’s mandated work to relocate its pipeline for the Kentucky Department of Transportation’s road widening project.

Columbia Gas to purge natural gas line

Columbia Gas Begins Relocation Work for Rupp Arena Renovations

As part of the plans to renovate Rupp Arena in Lexington, Columbia Gas of Kentucky is required to relocate existing natural gas pipelines on and along Main Street, approximately from Felix Street to North Mill Street.

Columbia Gas Begins Relocation Work for Rupp Arena Renovations

Columbia Gas Begins Relocation Work for Clays Mill Widening Project

As part of the Lexington-Fayette Urban County Government plans to widen Clays Mill Road, Columbia Gas of Kentucky is required to relocate existing natural gas pipelines on and along Clays Mill Road, approximately from Waco Road to Stratford Drive.

Columbia Gas Begins Relocation Work for Clays Mill Widening Project

Columbia Gas offers tips for staying safe and saving energy during cold winter weather

As Kentucky prepares for continued frigid temperatures over the next few days, Columbia Gas of Kentucky encourages area residents to follow some simple safety and energy saving tips.

Columbia Gas offers tips for staying safe and saving energy during cold winter weather

Payment assistance options available for Columbia Gas customers

We always care about our customers and are here to assist those affected by the federal government shutdown.

Payment assistance options available for Columbia Gas customers

More Headline News