Get financial support
If you're unable to pay the full amount before your scheduled shut off date, you could receive payment assistance, create a payment arrangement with us or delay your termination with a medical certification.
If you pay your bill in person at an authorized payment location, you should report your payment to us online.
Learn more about the Shut Off and Reconnection process
Facing shut off today? You'll have to call.
If you have received a notification of shut off scheduled for today, you must call us at 1-800-432-9345 to report your payment if you are attempting to avoid a disruption of service. We will not receive your online payment report in time if today is your shut-off date.Learn more about the Shut Off and Reconnection process
Sign in to report a payment
Make a payment
Choose one of our simple and secure payment options to make your payment online, in person or by phone. We do not accept payment by cash or personal check at your home.
