If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).
If you qualify for federal, state or local income-eligible payment assistance programs, you could receive help paying your bill. To find out which programs could apply to you, start with our eligibility calculator. Please note, income may not be the only requirement to receive funds through these programs.
Finding and applying for energy assistance can be confusing and even overwhelming. Visit our resource center if you need more information about available programs or eligibility.
This program gives eligible customers a credit on their account in January, February and March. Since there is limited availability, apply as soon as possible to take advantage of EAP. Get started by applying at your local community action agency.
Kentucky homeowners financially impacted by COVID can now apply for assistance through the Team Kentucky Homeowner Assistance Fund, a federal program that provides homeowners help with their mortgage, utility payments and other housing-related expenses so they can avoid foreclosure.
This is a special heating assistance program funded by donations from our caring customers. The program is administered by local community action agencies for eligible customers who have exhausted all other available energy assistance programs. Visit your local community action agency to find out if you qualify.
Still not sure where to start?
For more information on any of our programs or services, call us at 1-800-432-9345.
Have an emergency?
If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).