If you qualify for federal, state or local income-eligible payment assistance programs, you could receive help paying your bill. To find out which programs could apply to you, start with our eligibility calculator. Please note, income may not be the only requirement to receive funds through these programs.

Available Programs

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Energy Assistance Program (EAP)

This program gives eligible customers a credit on their account each month during the winter heating season. Since there is limited availability, apply as soon as possible to take advantage EAP. Get started by applying at your local community action agency.

Grandparents and grandchild outside

Low Income Home Energy Assistance Program (LIHEAP)

This is a federal program that helps eligible households maintain utility service during winter months. Visit your local community action agency to apply during the fall.


This is a special heating assistance program funded by our contributions and donations from our caring customers. The program is administered by local community action agencies for eligible customers who have exhausted all other available energy assistance programs. Visit your local community action agency to find out if you qualify.

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515.