If you were contacted by our team, call us for your appointment

We conduct routine maintenance and testing of our natural gas meters to ensure they are operating properly and accurately recording your natural gas usage. This process includes replacing or exchanging gas meters across the state.

If you are contacted by our team, please call us between 7:30 a.m. – 4 p.m. at 1-866-658-2843, Option 1 to schedule your meter replacement appointment.

The appointment usually takes about 45 minutes. During your meter replacement appointment, a technician will turn off your gas service, remove the meter and replace it with a new meter. Once a new meter is installed, the technician will perform a safety check of your natural gas appliances and relight them, if no safety issues are found.

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515.