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Emergency Information

1-800-432-9515

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).


Emergency Contact
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    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
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      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
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      • Safety Products
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    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
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    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
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      • Budget Plan
      • Paperless Billing
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    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
        • Eligibility Calculator
      • Payment Plans
      • Shut Off and Reconnect Process
      • Give the Gift of Energy
      • Contribute to WinterCare
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      • Home Energy Tips
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Work In Your Neighborhood

Upgrading our natural gas system

We're committed to ensuring you continue to have safe, reliable natural gas service through replacement projects in our service territory. Learn more about the potential projects in your neighborhood.

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Pipeline replacement projects

We may be replacing and upgrading the natural gas lines in your neighborhood. Learn about the long-term benefits of these projects and find projects near you.

Learn More

Meters outside an apartment

Meter replacement program

We conduct routine maintenance and testing of our natural gas meters to ensure they are operating properly and accurately recording your natural gas usage.

Learn More

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).