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Emergency Information

1-800-432-9515

Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).


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Welcome
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  • My Account
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    • Alerts & Notifications
      • Outage Alerts
      • Billing Alerts
      • Email Subscriptions
    • Manage Account
      • Contact Info
      • Wallet & Payment Methods
      • Add Account
      • Remove Account
      • Account Security
  • Products & Services
    • Start, Stop or Move Service
      • Construction and Renovation
        • Service Request
      • Landlord Services
      • Business Support
      • Set a Service Appointment
    • Home Protection Plans
      • Homeowner Protection Plans
      • Renter Protection Plans
    • Alert Center
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      • Pipeline Replacement Projects
      • Meter Replacement Program
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    • Convert to Natural Gas
      • Natural Gas Availability Form
      • Calculate Your Savings
      • Find a Contractor
    • Renewable Energy Programs
      • RNG for Producers
        • Renewable Natural Gas Application
  • Safety
    • Natural Gas Safety
      • How to Recognize a Gas Leak
      • Contact 811 Before You Dig
      • Gas Line Responsibilities
      • Encroachment Awareness
      • Automatic Shut-Off Devices
      • Sewer Line Safety
      • Pipeline Integrity Management Plan
      • Advanced Leak Detection
    • Home Safety
      • Appliance Safety
        • Safe Appliance Installation
        • Care for Your Appliances
      • Carbon Monoxide
      • Proper Venting
      • Impostors and Scams
      • Find a Contractor
      • Safety Products
      • Digger’s Dog House
    • Weather Safety
      • Flooding Safety
      • Winter Weather Safety
    • Know Your Home
      • Exterior
      • Basement
      • Kitchen
      • Living Room
      • Laundry
      • Bathroom
      • Bedroom
      • Garage
      • Office
    • Excavators
  • Bills & Payments
    • Pay My Bill
    • Payment Options
      • Find a Payment Location
    • Billing Programs
      • Customer Choice
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      • Budget Plan
      • Paperless Billing
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    • Financial Support
      • Income-Eligible Assistance Programs
        • Energy Assistance Resource Center
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      • Shut Off and Reconnect Process
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Convert to natural gas today

In three steps:

- First, we'll confirm that gas is available to you
- Second, you'll find a contractor to install your equipment or appliances
- Third, we'll connect your home to natural gas!

We're here to help you, click "Make the Switch" to get started.

Make the Switch

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How to switch to natural gas

Natural gas meter against the side of a stone wall

Is natural gas available to my home?

The first step to switching to natural gas is to determine if natural gas is available to your home. In general, if your neighbors use natural gas, service is likely available to you.

Check Gas Availability

Calculate your heating costs

Compare propane & electric costs to natural gas

Compare your energy costs to natural gas. Use our calculator to estimate your annual heating and water heating costs in comparison to alternative energy sources.

Calculate Your Savings

Find natural gas appliance rebate

Find Columbia Gas rebates available to me

You may qualify to have your old, non-working or inefficient furnace replaced with a high-efficiency model at no cost.

Find Rebates

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Find a plumbing and heating contractor

Hire a plumbing and heating contractor to install your new heating system, water heater, or new appliances. We’re happy to provide you with a list of pre-approved contractors who can help you with your conversion.

Find a Contractor

 

 

Promoted Content Inside of a Slideshow

  • Mother and daughter on couch together
    Cost effective

    You can save money and energy when you convert to natural gas. Use our calculator to determine your estimated savings.

  • Family in living room together
    Instant heat

    Unlike other energy sources, natural gas generates instant heat as soon as it’s turned on, powering your home's furnace, fireplace, stove, and water heater.

  • Grandfather and granddaughter outside together
    Clean and efficient

    When you use natural gas, 90 percent of what is extracted from the ground is delivered to your appliances, as opposed to electricity, which, according to the U.S. Department of Energy, only delivers 30 percent of its usable energy from its generation to your appliances.

  • Couple drinking coffee in kitchen
    Convenient

    Natural gas is piped directly into your residence. It’s always there when you need it and you never have to worry about running out of fuel or arranging for deliveries.

 

 

Ready to make the switch to natural gas?

See if gas is available in your area by completing our simple gas availability form.

 

 

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1-800-440-6111

New Business Kentucky

1-800-806-2692

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).