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News
August 04, 2024

August 11 (8/11) Serves As Reminder to Contact 811 Prior To Any Digging Project

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descriptivetext

August 11 is almost here, and Columbia Gas hopes that the 8/11 date on the calendar will serve as a natural reminder for residents to contact 811 prior to any digging project to have underground utility lines marked. Every few minutes an underground utility line is damaged because someone decided to dig without first contacting 811. 

On August 11 and throughout the year, Columbia Gas reminds homeowners and professional contractors alike to use the free 811 service before digging to reduce the risk of striking an underground utility line. The depth of utility lines can vary for a number of reasons, such as erosion, previous digging projects and uneven surfaces. Utility lines need to be properly marked because even when digging only a few inches or digging in a previously marked location, the risk of striking an underground utility line still exists. 

When you contact 811 at least two full working days in advance, your local utility companies mark the approximate location of any buried main lines and service lines so that you don’t risk injuring yourself or disrupting utility service to the neighborhood. It’s easy to make your free request by calling 811 or going online to Kentucky811.org.

Striking a single line can cause injury, repair costs, inconvenient outages and fines. Every digging project, no matter how large or small, warrants contacting 811 by phone or online. Installing a mailbox, building a deck, planting a tree and laying a patio are just some examples of digging projects that require a free 811 request at least two full working days before breaking ground. 

Kentucky’s Dig Law requires a “positive response” from utilities before work begins. Visit  Kentucky811.org or ColumbiaGasKY.com/811 for more information about 811, Kentucky’s Dig Law and safe digging practices. 

 

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Have an emergency?

If you smell gas, think you have a gas leak, have carbon monoxide symptoms or have some other emergency situation, go outside and call 911 and then call us at 1-800-432-9515 (24/7).