As Kentucky braces for a winter storm expected to bring snow and freezing temperatures over the next few days, Columbia Gas of Kentucky is sharing key tips with customers so they can keep their homes and families safe and warm.
“Our crews stand ready to respond in the event of any natural gas emergencies that arise during the coming weather event,” said Columbia Gas President & COO Kimra Cole. “We urge our customers to make safety a priority as we work to maintain the safety and reliability of our system.”
Inside your home
Space heaters can provide comfort but should be used with caution. When using, ensure they are placed on a hard, non-flammable surface away from furniture and flammable materials/products.
Ensure appliances and heating equipment – such as a furnace, water heater and stove – are inspected and operating properly. All equipment should be used according to the manufacturer’s instructions.
Never use a stove or oven as a heat source in your home; ovens are designed to heat food and should only be operated with the door closed.
Don’t burn charcoal or run a generator indoors or in enclosed spaces. Use generators in accordance with the manufacturer's instructions.
Clean your chimney and check for blockage at least once a year before using your fireplace.
In case of a power outage, remember that some natural gas appliances, like furnaces, may not work without electricity. Always contact an HVAC professional if your appliances are not working properly after power is restored.
Outside your home
Remember to clear snow and ice from your intake and exhaust vents. This can help you avoid carbon monoxide buildup and operational issues with your appliances.
Keep your meter visible at all times so it is accessible for maintenance or in an emergency.
Don’t use a shovel or hammer to break up snow or ice on your meter. Use a broom instead.
Be careful using a snow blower or plow near your meter.
Concerned there may be a gas leak or carbon monoxide (CO) danger?
If you smell the “rotten egg” odor or think there may be a gas leak, STOP what you are doing, LEAVE the area immediately and CALL 911 and Columbia Gas at 1-800-432-9515.
If you have concerns of CO build-up or if you are experiencing CO poisoning symptoms (including headache, dizziness, nausea, vomiting, irregular breathing, or feeling ill or tired at home but fine when you’re away), get outside IMMEDIATELY and call 911.
Remember, CO is an odorless, tasteless, non-corrosive gas created when fuels (such as gasoline, wood, natural gas, propane or oil) burn incompletely.
For more winter weather and gas safety tips, visit our ColumbiaGasKy.com/Winter.
Struggling to pay your bill? We're here to help. Visit ColumbiaGasKy.com/Assistance or call our Customer Care Center at 1-800-432-9345, Monday through Friday, 7 a.m. to 7 p.m., to learn about our payment plan options.
