Meter Replacement Program

Meter Replacement Program

Our Meter Replacement Process

We conduct routine maintenance and testing of our natural gas meters to ensure they are operating properly and accurately recording your natural gas usage. This process includes replacing or exchanging gas meters across the state.

If you are contacted by our team, please call us between 7:30 a.m. – 4 p.m. at 1-866-658-2843, Option 1 to schedule your meter replacement appointment.

The Process
The appointment usually takes about 45 minutes. During your meter replacement appointment, a technician will turn off your gas service, remove the meter and replace it with a new meter. Once a new meter is installed, the technician will perform a safety check of your natural gas appliances and relight them, if no safety issues are found.