Privacy policy
This is the Web site of:
Columbia Gas of Kentucky
Our mailing address is:
Columbia Gas of Kentucky
P.O. Box 14241
Lexington, KY 40512-4241
1-800-432-9345
We understand how important customer privacy is to you. We hope this statement will answer your questions about our information and privacy precautions.
The Information We Collect Online
We only collect online information volunteered by customers, such as survey information and/or site registrations. We may use this information to notify customers about updates to our Web site. Any information we collect online (E-mail address, postal address, phone number) is not shared with other organizations for commercial marketing purposes.
We also collect aggregate information on the pages of our site that customers access more often, which allows us to improve our site based on up-to-date usage patterns.
E-Mail
Customers that voluntarily supply their e-mail address on-line may receive periodic e-mail messages from Columbia Gas of Kentucky with information on new products and services or upcoming events or news that may be of interest.
If you do not want to receive such e-mail from Columbia Gas of Kentucky in the future, please let us know by calling our Customer Contact Center at 1-800-432-9345 and tell us that you do not want to receive these types of e-mail messages from our company in the future.
Columbia Gas of Kentucky does not make customer e-mail addresses available to other organizations.
Mailings
Customers that supply their postal address online may receive periodic mailings from Columbia Gas of Kentucky with information on new products and services or upcoming events or news that may be of interest.
If you do not want to receive such mailings from Columbia Gas of Kentucky in the future, please let us know by calling our Customer Contact Center at 1-800-432-9345 and tell us that you do not want to receive these types of mailings from our company in the future.
Telephone
Customers that supply their telephone number online may receive telephone contact from Columbia Gas of Kentucky with information on new products and services or upcoming events or news that may be of interest.
If you do not want to receive such telephone calls from Columbia Gas of Kentucky in the future, please let us know by calling our Customer Contact Center at 1-800-432-9345 and tell us that you do not want to receive these types of telephone calls from our company in the future.