New Business Services
Welcome to New Business Services. This section is dedicated to business owners, builders, building owners and managers, developers, architects, engineers or conversion customers who are involved in new construction, increasing an existing gas load, adding a gas appliance, or are interested in learning more about converting to economical, clean and reliable natural gas.
We offer a convenient way for you to inquire about natural gas availability or for you to request a gas tap or meter set. In order to assist you with your particular energy needs, we have provided a series of forms for you to request the products and services you need.
Guidelines for Establishing Natural Gas Service for Commercial Customers
If you have any questions about our guidelines, please call our New Business Team at 1-800-440-6111.
Applications
Establishes an account for natural gas service with Columbia Gas of Kentucky.
Natural Gas Availability
To learn more about gas availability to serve your business or new development, please contact our New Business Team at 1-800-440-6111 or submit your information on-line by filling out our Gas Availability & Cost Estimate Request Form Depending on the scope of your project, we may need development drawings to be submitted. Our New Business Team representatives will be happy to assist you in determining the location and suitability of Columbia's closest mainline facilities.
Conversions
If you currently have natural gas service to your business and are interested in converting either an existing appliance, water heater, heating or other equipment from an alternate fuel source to one fueled by natural gas, please visit the Conversions tab for product and cost savings information.
If you do not have natural gas service at this time and you wish to explore how natural gas may be made available to your business, please contact our New Business Team at 1-800-440-6111 or complete the easy, on-line request form Gas Availability & Cost Estimate Form. Our New Business Team representatives will be happy to assist you.
Consultations
A Columbia Gas New Business Representative can provide assistance if needed on service and meter locations and other questions you may have regarding new service to your businesss. Please contact our New Business Team at 1-800-440-6111 for more information.
Service Line/Tap and Meter Process
The service line, tap and meter are owned and installed by Columbia Gas of Kentucky. Please contact our New Business Team at 1-800-440-6111 to be placed in our construction schedule.
Your interior natural gas piping must be installed and tied into the meter setting along with any required meter protection prior to the meter being installed and turned on. If you have any questions regarding these requirements, one of our New Business Team representatives will be happy to assist you.