How to Contact Columbia Gas of Kentucky
Have a comment? Need a question answered? Want to learn more about natural gas or Columbia Gas of Kentucky? Here are some easy ways to find the information you need.

Phone
You can get answers to many of your account questions 24 hours a day by using our DirectLink automated phone system at 1-800-432-9345. If it is necessary for you to speak with a Customer Service Representative, please call this number between 8:00 a.m. and 5:00 p.m., Monday through Friday.

24-Hour Emergency Service: 1-800-432-9515

New Business Team:
1-800-440-6111

Email
If you have a general question about your bill, a natural gas product, etc., click here.

Mail
Columbia Gas of Kentucky
P.O. Box 14241
Lexington, KY 40512-4241

Our Headquarters
Columbia Gas of Kentucky
2001 Mercer Road
Lexington, KY 40511